Driven by purpose.The road is yours.

Privacy Policy

Skye Transportation Services (“Skye Transportation,” “we,” “us,” or “our”), owned and operated by Michael Rodriguez in San Diego, California, respects your privacy. This Privacy Policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have.

1. Information We Collect

We collect only the information needed to respond to you and provide transportation service:

• Contact details you provide — your name, phone number, and email address.
• Trip details you provide — pickup and drop-off locations, date and time, number of passengers, service type, and any notes.
• Communications — the content of texts, calls, emails, and quote requests you send us.
• Basic technical data — limited information your browser sends automatically (such as device and connection information) when you visit the website.

We do not collect or store your full payment card details. Payments are processed securely by Square, which handles that information under its own privacy policy.

2. How We Use Your Information

• To respond to your inquiries and provide fixed-rate quotes.
• To schedule, confirm, and provide your transportation.
• To communicate with you about your booking, including by text, call, or email.
• To keep records of bookings and comply with legal and tax obligations.

3. Text Messages

If you text our booking line, you consent to receive text message replies related to your inquiry and booking. Message and data rates may apply. You can opt out of further texts at any time by replying STOP, or ask us to stop by call or email.

4. How We Share Information

We do not sell or rent your personal information. We share it only as needed to operate the business:

• Service providers who help us run the website and business — for example, our website host (Netlify), our email provider, and our payment processor (Square) — and only for those purposes.
• Legal compliance — when required by law, regulation, subpoena, or to protect the rights, safety, or property of our clients, the public, or our business.

5. Data Retention

We keep your information only as long as needed to provide service, maintain business and tax records, and meet legal obligations, after which it is deleted or anonymized.

6. Security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your California Privacy Rights

If you are a California resident, you may have the right to request access to the personal information we hold about you, to request its deletion, and to correct inaccurate information. We do not sell your personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent version. Continued use of our website or services after an update means you accept the revised policy.

10. Contact Us

Questions about this policy or your information? Contact Michael Rodriguez at book@skyetransportation.com or (858) 867-8625.

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Terms of Service

These Terms of Service (“Terms”) govern your use of the services provided by Skye Transportation Services (“Skye Transportation,” “we,” “us,” or “our”), owned and operated by Michael Rodriguez in San Diego, California. By requesting a quote, booking a ride, or otherwise using our services, you agree to these Terms.

1. Our Service

Skye Transportation provides premium private, prearranged ground transportation in the San Diego region, including airport transfers, executive and corporate rides, hourly and as-directed service, hotel and venue transfers, and contract accounts. All rides are by reservation. We are not a taxi or on-demand street-hail service.

2. Bookings and Reservations

Reservations may be requested by text, call, email, or our website quote form. A booking is confirmed only once we confirm it directly with you. We will make every reasonable effort to honor confirmed reservations on time; in rare cases of circumstances beyond our control (weather, road conditions, vehicle issues, emergencies), we will notify you as soon as possible and work to arrange an alternative.

3. Quotes and Pricing

We provide fixed-rate quotes based on the trip details you give us. Quotes are valid for the trip and details described and may change if those details change (for example, additional stops, extended wait time, or a different route or destination). Our pricing is flat-rate with no surge pricing.

4. Payment

Payment is accepted by card, Apple Pay, or Google Pay through our payment processor, Square. Payment is due as agreed at the time of booking or service. Additional charges may apply for extra stops, extended wait time, tolls, or significant changes to the agreed trip.

5. Cancellations and No-Shows

We ask that cancellations be made at least 24 hours before the scheduled pickup time. Cancellations made with less notice, or failure to appear at the agreed pickup location and time (a “no-show”), may be charged up to the full quoted fare. If you are running late, please contact Michael directly as soon as possible and we will do our best to accommodate you.

6. Conduct and Right to Refuse Service

For everyone’s safety, passengers must wear seatbelts and follow all applicable laws. We reserve the right to refuse or end service in cases of unsafe, unlawful, abusive, or intoxicated behavior, or any conduct that endangers the driver, passengers, the vehicle, or the public. Smoking and illegal substances are not permitted in the vehicle. You are responsible for any damage caused by you or your party beyond normal use.

7. Personal Belongings

Please keep track of your belongings. While we will take reasonable care and make reasonable efforts to return items left in the vehicle, we are not responsible for lost, damaged, or forgotten property.

8. Licensing and Insurance

Skye Transportation Services operates as a private charter-party passenger carrier in California and maintains commercial insurance as required for its operations. Specific licensing details are available on request.

9. Limitation of Liability

To the fullest extent permitted by law, Skye Transportation’s total liability arising out of or related to our services is limited to the amount paid for the specific trip at issue. We are not liable for indirect, incidental, or consequential damages, including missed flights, missed connections, or missed appointments, except where such limitation is prohibited by law. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Governing Law

These Terms are governed by the laws of the State of California. Any dispute relating to our services or these Terms will be handled in the state or federal courts located in San Diego County, California.

11. Changes to These Terms

We may update these Terms from time to time. The “Effective date” above reflects the most recent version. Your continued use of our services after an update means you accept the revised Terms.

12. Contact Us

Questions about these Terms? Contact Michael Rodriguez at book@skyetransportation.com or (858) 867-8625.

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